About Bangkok Airways
Bangkok Airways, often known by its adopted moniker "Asia's Boutique Airline," was established in the 1960s, initially positioning itself as a charter service provider before advancing into scheduled services following the aviation boom in the region. Their origin story is deeply rooted in Thailand's growth as a prominent tourist destination, with the airline significantly contributing to opening up some of the lesser-known, yet picturesque parts of the country. This helped in boosting local economies and putting such locales firmly on the tourist map. Over the years, the progression of Bangkok Airways has been closely tied to its commitment to service quality, punctuality, and safety, which earned it a distinctive reputation among its peers in regional aviation.
The airline operates a fleet that is specifically tailored to cater to both business and leisure travelers, ensuring a comfortable and efficient journey. The boutique aspect of the airline is reflected in its carefully curated in-flight services, which aim to provide an immersive experience representing Thai heritage and hospitality. The airplanes are equipped with comfortable seating, attuned to the needs of the modern traveler, and are maintained following rigorous international standards. The aesthetic of the fleet mirrors Thailand's vibrant culture, often with interiors that are inspired by traditional Thai designs, variously blended with the latest in modern aesthetics to enrich the travel experience.
Bangkok Airways extends its services beyond just air travel; it also takes an active role in promoting destinations, thereby enhancing the travel experience for its passengers. The airline has developed exclusive lounges at major airports that offer extra comfort and services to passengers before their flights. Their boutique lounges provide a quiet, comfortable environment conducive to relaxation or catching up on work, while their courtesy corners make short waits pleasant with free snacks and drinks. This holistic approach to service, alongside community and environmental commitments, encapsulates their branding as a boutique airline. The firm has often engaged in sponsorships and partnerships that benefit tourism, cultural exchanges, and ecological conservation, reinforcing its role as more than just a travel provider, but a promoter of a richer, more responsible engagement with the world.
Overall Value for Money
4.0
From 29 reviews
Seat and Cabin Space
3.4
From 29 reviews
Customer Service
4.2
From 29 reviews
In Flight Entertainment
2.5
From 6 reviews
Baggage Handling
4.0
From 1 review
Check-in Process
5.0
From 1 review
Meals and Beverages
3.8
From 27 reviews
Recommend Airline
79.3%
From 29 reviews