About LOT Polish Airlines

LOT Polish Airlines, established in 1929, stands as one of the oldest airlines that has maintained continuous operation in the world. Based in Warsaw, Poland, it was founded with the goal of facilitating air connections in Central and Eastern Europe. Throughout its history, LOT has played a crucial role in connecting Poland with various global destinations, making it instrumental in enhancing the country's international relations and economic development. The airline has a rich legacy characterized by its resilience; it has adeptly navigated through numerous global crises and shifts in the geopolitical landscape, continually adapting its services to meet the changing demands of aviation and international travel. LOT Polish Airlines boasts a diverse fleet that supports both its passenger and cargo transport services. The airline emphasizes modernization and efficiency in its operations, focusing on environmentally friendly practices and technology. This forward-thinking approach ensures a lesser environmental impact and aligns with global sustainability efforts. Over the years, LOT has expanded its reach to include a wide variety of destinations across different continents, thereby significantly broadening its network and enhancing accessibility for passengers traveling from and to Poland. This strategic expansion of its fleet and operations has positioned LOT as a key player in the global aviation market, capable of serving a multitude of international routes. In terms of services, LOT Polish Airlines offers a range of options catering to diverse passenger needs. It provides multiple classes of service, each designed to enhance the travel experience according to varying preferences and budgets. The airline is particularly noted for its hospitality and customer service, reflecting traditional Polish warmth and hospitality. Additionally, LOT incorporates a frequent flyer program, boosting customer loyalty by rewarding regular passengers with various benefits and privileges. The airline also continuously enhances its onboard amenities, including meals inspired by Polish cuisine, in-flight entertainment options, and connectivity services, making long-haul flights more enjoyable and comfortable for travelers. These service characteristics highlight LOT’s commitment to delivering high-quality, customer-focused air travel.

Overall Value for Money

2.2

From 41 reviews

Seat and Cabin Space

2.7

From 40 reviews

Customer Service

2.1

From 44 reviews

In Flight Entertainment

2.4

From 36 reviews

Baggage Handling

1.6

From 14 reviews

Check-in Process

1.6

From 16 reviews

Meals and Beverages

2.3

From 39 reviews

Recommend Airline

23.3%

From 43 reviews

Latest Passenger Reviews for LOT Polish Airlines

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