The Latest Editorial Reviews

Latest Passenger Reviews

Mihail Cotarta
Mihail CotartaOct 1, 2025
Ryanair

Ryanair is using every trick to charge you extra money. I paid twice for luggage: online via a flight provider and second at the airport. Customer Service is non-existent, is along the line: pay or don't fly. Is my last time with Ryanair.

2 / 10

Pablo Torres
Pablo TorresSep 29, 2025
Philippine Airlines

Seat selection was not an option for a person with disability, it was automatically assigned and was not allowed to change seat. Seat was very uncomfortable and I was in pain the entire 9 hour flight. Staff was nice and professional, airline needs some updating aince it’s old it was a bit noisy, space was small.

3 / 10

Janette Veloso
Janette VelosoSep 25, 2025
Philippine Airlines

They serve us with a heart!!!! GREAT JOB!

10 / 10

Hayat .
Hayat .Sep 25, 2025
China Eastern

My experience with China Eastern was very disappointing. The seats were small and uncomfortable, and some seats in economy class were empty but passengers were not allowed to use them without paying extra, even after takeoff. The in-flight entertainment and movies were not available in English or lacked proper subtitles, and the food was unappetizing. The cabin crew were not helpful in my case. I will not fly with this airline again

2 / 10

Brian Little
Brian LittleSep 24, 2025
KLM

Booked business class from Amsterdam as a treat for my wife and myself on a bucket list trip to Canada Our return flight was cancelled and rescheduled for two days later. We incurred £880 for additional nights in our hotel plus meals, refreshments and taxis. On returning home I filled out the online claim form and attached all the receipts. Heard nothing for weeks. Called KLM customer services who “could only apologise” as they were very busy. After 12 weeks we eventually received our reimbursement. Very poor service and communication from KLM we wouldn’t use them again.

3 / 10

Jake Harrison Yap
Jake Harrison YapSep 30, 2025
Philippine Airlines

9 / 10

MIchael Sherman
MIchael ShermanSep 26, 2025
Qatar Airways

Qatar Airways is cheating its customers and refuses to follow its own rules. They are a nightmare to try to deal with and should be investigated by the regulators. We left Boston on 18 June 2025 via Qatar en route to JRO and had planned to fly back on 30 June also through Doha, Qatar. After a US attack on Iran on 2 June 2025, Qatar airspace was closed, and Qatar Airways told us when we called that they had cancelled our return flight. We booked a new itinerary on KLM/Delta, which cost us about $1500 more. Although QA did issue a refund, they did withhold $540 as a penalty fee. I have been trying to get that refunded for three months with no luck, despite many calls and emails. I finally reached a representative on one of many calls who explained that that their refund department decided that they had correctly charged me a penalty fee under the original terms of the ticket. This is extremely frustrating, not only because QA canceled the flight, but even more so because on the "Travel Alert" section of their website, they had posted a notice stating that "customers with travel up to and including 30 June 2025" may change their ticket without incurring a cancellation fee or "refund the unused value of their tickets without any cancellation fee." So they are not even following your own policy, and the customer service representative ultimately told me that they cannot help me further or connect me the your refund department. I have emailed various documents, including a screenshot of the policy that had been posted online regarding not charging a fee and the email that demonstrates that they did charge me a $540 fee. I've seen arrogant behavior from US Airlines, but not anything at this level. I will never fly this air again and I hope others follow that advice.

5 / 10

Tariq Mahmood
Tariq MahmoodSep 25, 2025
EgyptAir

We were the part of umrah group (52 people) from September 10-21 , 2025 by Egypt Airlines from Toronto to Cairo to Medina and back Jeddah to Cairo to Toronto At Jeddah Airport, On 20 September when we were boarding the flight MS 670, we were stopped at plane gate and sent back to lounge due to some technical issues. After 5 hours we were boarded and reached to Cairo airport. As our connected flight MS 995 was already left. We were standing wondering at airport , what to do? However , uncooperative staff at Cairo airport booked us on different flights to Toronto via Marco, Turkey, Holland etc. (scattered ,even families) being very tired of umrah and at Jeddah airport, we requested for one night hotel stay at Cairo but no one listened us. Me and my wife were sick of flu and fever and requested the staff to give us seats together but he didn’t and we had to sit separate from Casablanca to Toronto. We were supposed to reach at Toronto airport on 21 September at 8am but we arrived 12 hours late Our 30 relatives members had a plan to have lunch together and they arranged everything for us in our honour but due to this delay. They had to cancel everything and wasted lot of money. I was supposed to go to my job but due this tiring 50 hours on different airports , I became more sick , so unable to go for work yet. Losing my pay till 27 sept because I don’t have sick hours left in my job account. We attended to family doctor for details check up yesterday , she gave me doctor note till 27 sept that I can not work so I am losing 5 days pay Regretfully, we were treated badly by Egypt airlines staff at Jeddah airport and very badly at Casablanca airport. some people were very old and had mobility issue but no one cared about them too. many travelers did not find their luggage at arrival on Toronto airport on 21 Sept at 9 pm, so they had to fill up the luggage lost forms

2 / 10

Rey Ryan Nera
Rey Ryan NeraSep 25, 2025
Philippine Airlines

cool

8 / 10

hugo carrilho
hugo carrilhoSep 23, 2025
Qatar Airways

I was scammed by Qatar Airways!! Be careful. In December 2024, I booked flights from Portugal to Thailand in August 2025 for myself, my wife, and our three children. I booked with Iberia on flights operated by Qatar Airways (according to the information gathered, the operator is responsible). In March, with all my hotels booked, I received information that the return flight from Doha to Lisbon had been canceled and that the only alternative was to return via Madrid (+ 1 flight + 1 layover + 5 hours). Since it was the only alternative for the same dates, I accepted. On August 28, I landed in Doha from Phuket and was shocked to see on the information board a Qatar Airways flight to Lisbon at 2:05 PM (instead of the 2:10 PM flight I had initially booked). I immediately went to a Qatar Airways counter, where I was categorically told that Iberia was responsible (it seems that this isn't the case, at least according to Iberia). I feel cheated, because when I booked this new flight, I should have been offered the option to choose this flight, since that was my initial purchase. Instead, they maintained a solution where I arrived almost five hours later than the direct flight to Lisbon, wasting time at another airport, and spent part of the trip on a lower-quality flight without the same level of service. I complained to Iberia, who said the matter would be handled by Qatar Airways. I complained to them, and they even replied that the matter would be handled by another department, which I've been waiting for three weeks. Therefore, I intend to be reimbursed for the Doha-Lisbon flight, as I was the target of a commercial scheme or a morally reprehensible act.

5 / 10

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