Low cost, fast gate to gate without delays. So if you're flying less than 2 hours FLY SOUTHWEST. It will cut your gate to gate time versus United by over an hour. They don't waste time, but it's a poor customer experience. Time is worth it for me on the short haul but could not take a 3+ hour flight with them.

OMG second best airline in the world next to ANA/Qatar. SO AMAZING. Love how they recruit a passionate crew from around the world who cares about customers. I would fly them every week if I could! 10 star!

Mean people, middle seats for long haul business, tiny seats, poor wines, poor food. Why would anyone fly them? They are like what American airlines were like 30 years ago. AVOID at all costs! I fly to Africa via IAD to avoid.

Love the any drink preflight in first domestic. So kind and makes all the difference after a long day. I've taken AA over UA a few times given this policy. FAs care about service so much and are so good. SO MUCH better than Singapore. How is AA rated worse than Singapore? Have Airline Ratings ever taken a BUSINESS or FIRST flight on both in the past 10 years??!?

So amazing. Kindest crew ever and Krug Champaign in first. Best airline in the world!!

Food and wines have gone down a bit but still a great airline. Second in the world next to ANA. Similar to Emirates. EXCELLENT! TEN STARS!

Good airline for Europe (tallest midget?). MUCH better than BA but still far inferior to US or Asian airlines. Athens airport is a total mess. Unclear how any investors bought such a mess.

Mint is hands down the best domestic product. How is Jet Blue not better rated than Singapore airlines. Singapore ignores you, gives you a seat that you cannot lie in without bending yourself all over. Jet blue has better food, better service, better seat with WAY more space.

Honestly United has improved SO MUCH! I would rather fly United than Singapore any day of the week. Such better seats and product on long haul routes. Yes you have to spend $100K+/year for global services but totally worth it!

OMG so amazing. I was NOT expecting this amazing service or food in Kazakhstan. Take their flights! THEY ARE EXCELLENT!