Qatar Airways excels with COVID safety and flexibility
07 May, 2021
3 min read
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In these terribly challenging times, your safety and your ability to change your plans are paramount and Qatar Airways understands this more than any other airline.
And that is because the airline has flown through the pandemic like no other.
In 2020 it was the world’s global airline repatriating millions of stranded travelers who were in many cases deserted by their originally booked airline.
And through 2020 Qatar Airways gained invaluable insights into how best to deal with air travel during a pandemic from a safety perspective and what passengers want from a flexibility aspect.
The list of safety initiatives is impressive.
Qatar Airways was the first global carrier to operate Honeywell’s Ultraviolet (UV) Cabin System version 2.0, further advancing its hygiene measures on board.
All the airline’s aircraft are fitted with the most advanced air filtration systems, equipped with industrial-size HEPA filters that remove 99.97 percent of viral and bacterial contaminants from re-circulated air, providing the most effective protection against infection.
Onboard, all Qatar Airways passengers are provided with a complimentary protective kit.
Inside a zip-lock pouch, a single-use face mask, large disposable powder-free gloves, and an alcohol-based hand sanitizer gel are offered.
Business Class customers also receive an additional 75ml sanitizer gel tube and if they are in a Qsuite, they have greater privacy with sliding partitions and fully closing doors.
Qatar Airways was the first global airline in the world to achieve the prestigious 5-Star COVID-19 Airline Safety Rating by the international air transport rating organization, Skytrax. This follows HIA’s recent success as the first and only airport in the Middle East and Asia to be awarded a Skytrax 5-Star COVID-19 Airport Safety Rating.
The airline was also awarded the highest seven-star COVID-19 Safety rating by Airlineratings.com which uses a different system to Skytrax.
Knowing you’re safe is one thing but flexibility right now is critical.
Qatar Airways has extended the validity of its guaranteed flexibility policy, applicable to tickets issued up to June 30 2021 for travel up to May 31, 2022.
Passengers can;
- Hold on to their ticket – and use it when ready with the extended ticket validity, now valid for 2 years from the date of ticket issuance for greater flexibility.
- Have unlimited changes – passengers can change travel dates and destinations within the same booking class, as often as they need with no fees.
- Voucher with 10 percent more value - For bookings made on qatarairways.com or on its app, passengers can also exchange the unutilized value of your ticket for a travel voucher with 10 percent more value.
- Ticket refunds – Passengers also have the option to refund the unutilized value of the ticket to the original form of payment with no penalties or refund fees.
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