Singapore Airlines is once again a big winner in the annual AirlineRatings.com Airline Excellence Awards, taking out Best First Class and Best Lounges as well as being ranked 5th in the rating agency’s Top Twenty. AirlineRatings.com, the world’s only airline safety, product, and COVID rating website, promotes excellence and innovation in the airline industry and the pinnacle of these efforts is its annual Airline Excellence Awards.

Features of the Best First Class for 2021

The airline has pioneered many innovations for all cabin classes but its First Class is a clear standout. And now it has taken that product to a new level with its new “Skyroom” Suites on the A380. Singapore Airlines is one of only a handful of airlines that is retaining its A380 on major routes. READ: Top Twenty Airlines for 2022 READ: Top Ten Low Cost Airlines for 2022  The Skyroom is truly spectacular and each suite covers between 3.23 and 4 square meters of floor space with two-piece sliding doors operated manually, as opposed to electrically with other carriers, a source for prolonged malfunctions. AirlineRatings European Editor Andreas Spaeth notes there is a similarity to the Flying Oval Office on board Air Force One because each is dominated by a massive swivel armchair. The main feature is a separate foldout flatbed measuring 76” by 27” (1.93m x 0.68m) which comes complete with mattress bedding, duvet, and pillows. The bedhead has a gas spring to keep the head up to watch a movie for example while lying down. And for those who want to fly with the family, the dividers between two or even all three suites on one side of the aisle can come down, creating up to two double beds in the two forward Suites 1A/2A and 1F/2F.

Singapore Airlines Wins Best Lounges

Singapore Airlines has recently revamped its lounges at Singapore Airport and takes out AirlineRatings.com's Best Lounges award for the magnificent new havens.

In June Singapore Airlines unveiled its all-new flagship SilverKris and KrisFlyer Gold lounges at Singapore Changi Airport Terminal 3, following a S$50 million re-design, upgrade, and expansion project. The Private Room, the First Class section of the SilverKris Lounge, the Business Class section of the SilverKris Lounge, and the KrisFlyer Gold Lounge can collectively accommodate around 1,150 customers within their 6,100 square metres, translating to 30 per cent more seats and space. The Airline has created a sanctuary that has been thoughtfully designed to enhance the comfort and convenience of diverse groups of travellers, and meet their evolving needs in the coming years. Working with Singapore-headquartered hospitality design firm Hirsch Bedner Associates, SIA has redeveloped the SilverKris and KrisFlyer Gold lounges by incorporating contemporary finishes and modern amenities, while embodying timeless elegance.  

Number 5 Ranking

To be named in the top ten, airlines must achieve a seven-star safety rating and demonstrate leadership in innovation for passenger comfort. For the yearly ranking the editors of AirlineRatings.com, some of the most experienced and awarded, look at an airline’s safety record as well as major international industry and government safety audits, and combine these with another 11 key criteria that include: fleet age, passenger review ratings, investment rating and key product offerings to arrive at a ranking. This year Singapore Airlines is ranked 5th in the world.