Passenger Review

Lion Air review by Kari 2016-08-22

2 / 10

21 August, 2016 by ar

Economy Class

This is the worst airline I have ever travelled and I have flown slot! They did not check my baggage all the wAy through to my destination and they lost my luggage. On the wAy back to my original destination they would only issue my boarding pass to Bangkok snd not Jakarta even though I am on their airline causing me to have to recheck in Bangkok. In the last three years I have been flying from Jakarta to Chiang Mai with any other airlines , they have always checked me all the way through. Is there s new rule I don't know about? This is ridiculous and I'll NEVER fly them again!!!! EDITORS COMMENT: This is a low cost carrier and they do not issue multiple boarding passes or push luggage through to your final destination. You have to do each leg as a separate segment and this includes collecting and re checking in checked baggage. You will find that most low cost carriers operate like this unless you pay extra to have your luggage go the whole way through.

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Lion Air

Lion Air

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline