Qantas review by Leanne 2016-08-21

Never fly Qantas again, after paying $120 extra for specific seats (return) to and from Singapore, day there , night return.The staff on the day flight wonderful.The overnight staff need trading in customer service, when a passenger has 2 people in front laying in our laps for 7 hrs, when a complaint is made, I suggest you train your staff not to laugh it off. It would be nice if when serving tea or coffee not to serve 3 or 4 miss 4 serve 2 miss 3 and so on.Flight from hell, walking off same complaints overheard all along the line.