I have now flown with United three times, the first was delayed 4 hours. The second was cancelled, then had to wait for 5 hours for another plane that was apparently over booked then flown out on a plane the next morning. Finally the fourth time, I am here sitting in the plane delayed 3 hours and sitting next to the gate. I have had horrible experience with United, there will not be a fifth time. They cannot keep a schedule and do not offer anything in recompense. Do not fly United unless you do not value your time
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United Airlines
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline