Passenger Review
Philippine Airlines review by Maria Viviene 2016-02-26
6 / 10
25 February, 2016 by ar
Economy
Very helful in-flight crew, esp. Charmaine Santos >> i booked and pre-selected my seat ten months in advance. Then again, my preferred seat was disregarded by the check-in personnel. It could have reuined my experience if not acted upon and resolved quickly by Charmaine and team lead, Rafael Jose. My sister and i were truly grateful for their immediate assistance and concern ;) they were truly focused on customer satisfaction!
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Philippine Airlines
Overall Value for Money
4
Seat and Cabin Space
4
Customer Service
5
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline