Passenger Review

Aeromexico review by jose

2 / 10

17 May, 2020 by jose leonvendagar

Economy Class

I book a flight with Aeromexico a few weeks ago, now they cancelled the flight 2 weeks from the departure. They refused to refund the money that i pay, that it was a round trip from Chile to Canada, (not cheap), even if they cancelled the flight. Is not the pandemic, some planes are flying anyway, and airports are open for the people that need it and have all the requirements to do so. The only option that they give me was an open ticket with them. That means, just 1 ticket. that also i have to pay the difference in money and also a expensive fee for service?.. this is a robbery. They abused from people in the middle of a pandemic. Please let me know if there is a group to take legal action against Aeromexico

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Aeromexico

Aeromexico

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline