Passenger Review

Gulf Air review by Najeem 2016-03-21

6 / 10

20 March, 2016 by ar

Economy Class

Flew with my family, on economy Doha - Jeddah, via Bahrain, morning 8:40 flight. Doha - Jeddah was 35 min flight, no time for snacks, non-incidental. Bahrain - Jeddah was 2 hrs 20 min, meals are served. The only issue I had was I had selected kids meals for my 2 kids, and the steward blatantly said they had no information about it. I actually had my web check in form , with printed "Kids Meal" right next to my kids booking. The same happened in the return flight as well. If they didn't want to serve kids meal, they could have just not given the option in their booking screen. Poor service and altogether plastic courtesy. Nothing genuine in the flight. Even the in flight entertainment didn't work. Sometimes, the screen isn't working or else the headphones are dead. Altogether a very poorly managed airlines.

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Gulf Air

Gulf Air

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

2

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline