Air France review by Chuck

This is the WORSE airline! We arrived to baggage claim in CDG, only for our bags NOT to be there. We were told it was lost, and they tried to deliver it 2 days later. The worker said they tried to deliver it and should have called us. However, there was NO call. We setup another delivery for August 7th, and they never called nor showed up. When we call or chat with Air France to get it rectified, we get told they are having a problem with baggage infrastructure or that they can't access the baggage info and the delivery operator will have to call us. Going without 80% of your clothes for 3+ weeks and counting is NOT acceptable. I will NEVER fly Air France again and I will NEVER fly to CDG. Fast forward to today, our experience leaving Paris was worse. We sat in line for 3 hours, ultimately missing our flight. We were sent to 3 different desks for rebooking, only to be sent to another desk. Air France is the WORSE. I don't care how badly you want to travel to Paris, I would avoid Air France.