7 hour unexplained delay that was also continuously extended. No explanation provided. No offer of food or a drink at the airport. Customer Service rep who answered the phone did nothing except apologize in a tone that sounded the exact opposite of sorry. I thought she might have been about to laugh at one point. This is an expensive airline that isn’t worth the amount they charge. Avoid if possible.
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Luxair
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
1
Baggage Handling
1
Check-in Process
3
Meals and Beverages
1
Recommend Airline