We chose Air China because of 1- the low cost to go to Thailand from Montreal 2- Only 1 stop to Beijing compared with other airlines with 2 stops. I was "afraid" because of the bad comments (rating 4/10). But I was completely satisfied : all was perfect. The flight was on time, and we even arrived sooner than annonced when we came back. Service was excellent and we didn't have to pay for alcooholic beverages. Food was OK. We spent 19h onboard and I recommend this airline.
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Air China
Overall Value for Money
5
Seat and Cabin Space
3
Customer Service
4
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline