Traveled between MAN-DBX-SYD and would have to say the standard has seriously dropped. The leg between MAN-DBX was disappointing for my wife as her entertainment system did not work. After an hour of trying to get a cabin staff to to look at it then another hour of resetting they gave up asking my wife to move seat away from the family. The cabin staff were slow and seemed to spend all their time in the galley. They wouldn't answer the call button requiring you to get up and ask the at the galley for drinks. The flight from DBX-SYD was no better. The seats we were allocated were right at the back of the plane and the overhead was full of airline products (crew blankets), why on an aircraft the size of a A-380 they have to use passenger space. We were delayed in departing by 1.5 hrs and during that time they would not let you use the toilet or bring requests for water. During the flight the crew did not respond to the call button requiring you to get out of you seat again only to see that they are sitting around having a good old chat. Good to see that the paying customer comes first, not. Sears no longer comfortable and the foot rest has been removed. Will consider alternate.
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Emirates
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline