VietJet Air review by Francois 2016-08-13

VietJet is a fraud. I wanted a quick weekend come-and-go visit a friend in Ho Chi Minh city. Went to the airport, bought my ticket (just as expensive as Thai Airways but the departure time was better for me), I registered at the counter 1h20 minutes before the plane was to depart. That is 80 minutes before the plane departed. Security took 15 minutes, immigration took 32 minutes, (long queue, largely understaffed Bangkok Airport), the gate was 600 meters away from the immigration counter, made it there as fast I could, they (I was still within time), they closed the gate without even waiting for me. They knew they screwed it up as they offered to book me on the next available flight (more than 13 hours later in the morning). They told me the ticket had to be used within the 3 following days or I would lose it! Of course, non refundable, in principle, no date change (but they made an exception for the 3 following days (?). I wasted my weekend and $250.00 of good money to these crooks. Don't buy from them. They have no heart, no standards, no word. Try them at your own risk.