Sky Airline review by Alan

I booked a full fare round trip on Sky. I had to change my flights which is allowed under their full fare rules. The new flights for a couple of weeks later which I requested (complete with seat selection) required additional fare, which I immediately paid. I then received an email stating payment was received but the new flight booking failed. I have since requested that they either refund my total amount paid (about US$265) or give me a credit for future flights. I have made said request four times, each time thanking me and saying they would get back to me. I have also called and they say all such things have to be done on-line. La-de-da. My final take is that they have no intention of making this right and they're pretty much stealing US$265. So be it but I would caution anyone about booking with Sky Airline, as you may lose some money.