United Airlines review by Olga

I booked a flight with United and later called to reschedule, the date for the flight was changed and I got a credit from United, coz my new flight was cheaper. trying to check in my bags for my return trip and decided to use my credit.I call United and speak with a rep, a supervisor, a manager and they say i cant use my credit because i am flying with air Canada. my flight was booked with united not air canada, why is it so hard for them to transfer the payment. They confirm that yes i booked with united but air Canada is in star alliance united that is why i was scheduled with air canada. how is this my fault or problem, they decided to collaborate with air canada, they , why is it so hard to just connect with them and get my bags paid. Next thing i hear is i can only use the credit for united and mind you this credit has a deadline to be used else i loose it. So i either loose it or fly again with them.save your money and book with a better travel company