I booked my flight from Sydney to Beirut via Dubai on 9/8/2016 returning from Beirut to Dubai on 27/8/2016 then flying from Dubai to Sydney on 31/8/2016 . The drama started when i missed My flight from Sydney to Beirut on 27/8/2016 as i arrived late and couldn't catch the flight.. i went to the Emirate service counter and asked about the next flight to Dubai and was told that the next available is ten days from today and i was shocked cos that means i have to stay in Beirut another ten days to jump on the next flight and told them that this is impossible cos i have to catch my next booked flight from Dubai to Sydney on 31/8/2016 and they suggested that i look for any other airlines to book with and arrive Dubai before my next flight on 31/8/2016.I managed to book with Qatar airways next day (paid $2334.00) to catch my next flight with Emirates on 31/8/2016. on my departure day i was told that my booking was canceled and have to pay for another ticket which cost me ($2791.00). My complain is if i was provided with the right information by Emirates customer service in regards to the flight cancellation i could have waited for the next Emirates flight to avoid this high cost.
0
Comments
No comments yet, be the first to write one.
![Emirates](https://cdn.airlineratings.com/media/fdcdcfb6-ac5b-43ce-9ad8-24d1ea6d94e9.png)
Emirates
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline