Royal Jordanian review by Robert

I arranged a Round trip ticket with RJ to USA stopping over at Chicago. When I reached Chicago on the way back the ground staff in ORD wouldn't allow me on the flight blaming it on the PCR test and they asked questions about the PCR email that I have received when, how? I provide them the details. However, they are buying time till the boarding is over. The Lady on the counter (R.M) and her manager walked to the room behind the counter acting that they were trying to solve my problem, but it seemed like it’s a well-rehearsed drama. I called RJ call center I was told that it’s a full flight and they will not be able to provide me an alternative flight until 27th of Dec (Boxing day). Soon after the manager and her employee (R.M) walked out from the back room trying to apologies for the situation. and They rejected to provide me a hotel even nor a flight for the following day. They practically board their own first regardless of the situation and then other passengers. It’s a disgraceful airline No Ethics, No respect, No professionalism.