Passenger Review

United Airlines review by Cairo

2 / 10

03 June, 2022 by Cairo Arafat

Economy

Do not fly with United Airlines. This is my third flight with them in 3 months. Each time the flight was cancelled. Each time a different reason given. What’s worse is that their customer service is useless and worthless. They can’t find alternative flights. They have long cues and few employees. When your turn comes they apologize for lack of flights, no hotels available and no compensation. People are furious. It has no respect for customers and tries to make light of its inefficiencies and poor service. Second day in Houston airport trying to get a flight on united. Cash in your ticket and take any other airlines.

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline