Passenger Review

Philippine Airlines review by Leonard 2016-05-11

3 / 10

10 May, 2016 by ar

Economy Class

PAL was one of the worst airlines I've ever taken. The flight going to and from my destination was delayed for hours. The staff was inexperienced and unprofessional. They did not do their best to attend to the people in the boarding gate and the crew was unfriendly. Neither did they compensate for their lateness. The staff even laughed at one passenger behind her back. I will never take PAL again if possible.

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Philippine Airlines

Philippine Airlines

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline