Passenger Review

WestJet review by Norm

3 / 10

22 January, 2022 by Norm Lea

Economy

Recent travel. Rescheduled my return trip from Hawaii 4 times in month prior to travel and in process cancelled seats I had previously paid for. Had to repay for exit row seats. No food on the flight back to Canada (even for purchase) except for a small bag of pretzels. Cancelled connecting flight home after arrival back in Canada resulting in an overnight stay with no compensation for accommodation or food. Lost my suitcase and when finally found and delivered it had been damaged beyond usable. This was once a great airline but it has hit the skids. An ugly shadow of its former self.

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WestJet

WestJet

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline