Passenger Review

Emirates review by Kurt

4 / 10

27 May, 2021 by Kurt De Man

Economy

Total disrespect to Covid rules Business trip 2 pers - own bubble. We were allocated 2 seats in a block of 3. A 3rd person was placed next to us, while 10-15 blocks (with 3 or 4 seats) were either completely free or only occupied by 1 person. Asked twice to move what was refused by the cabin crew because of, understand who can, "Covid regulations". So 6.5h at 40cm from an unknown (otherwise friendly) person, where dozens of places were available that did meet the social distancing conditions. I can understand that the software check-in system makes a mistake when allocating the seats, but it is unimaginable that the cabin crew refuses to let the passengers run less risks. To avoid other passengers having to suffer the same fate, complaint filled out via the site, but unfortunately only received a marketing response with the message that Emirates respects the social distancing rules as much as possible and that they do everything they can to protect the health of the passengers, which in this case is 2x totally incorrect. It is unfortunate that Emirates does not even recognize the problem and therefore nothing will be done about it.

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Emirates

Emirates

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

3

Baggage Handling

3

Check-in Process

1

Meals and Beverages

3

Recommend Airline