Passenger Review

Sunwing Airlines review by Madison

3 / 10

04 June, 2019 by Madison Christensen

Economy

I would never recommend this airline to anyone. After going to Cayo Santa Maria back in February we will never choose Sunwing again. From the moment we boarded the plain there were 2 extremely intoxicated disruptive passengers in which they continued to serve alcohol to during the whole 7 hour flight. We had an unknown stopover in Cayo Coco where we were made land, exit the aircraft, leave all belongings onboard, go through security, wait in the airport for about an hour, then re board the flight for a 20 minute flight to our destination. No one was aware of this and every passenger was extremely furious with this. We then experienced MANY issues at our resort in which our Rep was beyond useless and when we brought all of our issues to the attention of sunwing when we returned home they were less than useless and inconsiderate when it came to compensation or resolving any issues.

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Sunwing Airlines

Sunwing Airlines

Overall Value for Money

n/a

Seat and Cabin Space

n/a

Customer Service

n/a

In Flight Entertainment

n/a

Baggage Handling

3

Check-in Process

3

Meals and Beverages

3

Recommend Airline