Passenger Review

Wizz review by Mark

2 / 10

09 August, 2023 by Mark Prentice

Economy

The worst company ever, after 7 hours, we were told by the captain the original plane had broken down in Cyprus, when we got home and tried to claim compensation we were told the issue was with air traffic control, they sent me an email stating [IMPORTANT NOTICE: Please note that, given the UK's exit from the European Union, as of 1 January 2021, people living in the UK (ie have a UK registered mail address) will not be able to use the European Commission online. Dispute resolution platform as an alternative dispute resolution body]. On the flight home the automatic check in we paid for did not work, we paid for seat selection with extra leg room, they changed our seats to row 39 without extra leg room, when we boarded i had to ask the cabin crew for wet wipes to clean our seats as the had coke and food on the, so did the gentleman in front of us, the cabin crew stood there while we cleaned our seats, this was the first and last time I will ever use this airline, and I would advise everyone to avoid this terrible company

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Wizz

Wizz

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

1

Meals and Beverages

1

Recommend Airline