Flydubai review by Oksana 2016-11-23

we booked 3 tickets to fly in December, about 5-6 weeks in advance, then due to personal/family reasons plans changed and we could not travel on those dates, 3.5 weeks in advance we requested to cancel the tickets and either give us a credit note (it was non-refundable fare) or allow to re-book another flight. They deducted 300$ from 1200$ we paid and said that balance 900$ can be issued only as a voucher TOTALLY UNACCEPTABLE!! 300$ for N OTHING! we gave them 3 weeks notice, and they are robbing us in the daylight! will never ever book with them again! People! Beware of these crooks! disgusting way of treating your 6 years loyal clients! Shame on you, flydubai! EDITORS COMMENT: This is your cancellation fee and is charged by every airline unless you are on a fully flexible ticket which you were likely not.