with 24 hrs delay out of havana to madrid...good attention, information and service...only that the company does not care for your connections even though they signed under the montreal protocole do not comply with it.... i had to buy other tickets and hotel in madrid..careful with this and in the event of a delay more than 4hrs, keep all your tickets boarding vouchers etc...because you have to go via demanding the airline in the tribunals
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Cubana
Overall Value for Money
4
Seat and Cabin Space
4
Customer Service
4
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline