Luggage delayed for the second time in under a month. Flight from Heathrow to Nanaimo via Calgary 14th November, still no luggage. No urgency from customer services, useless website and a clear ‘could not care less attitude’
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WestJet
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
3
Baggage Handling
1
Check-in Process
3
Meals and Beverages
2
Recommend Airline