LOT Polish Airlines review by Dennis

After missing my flight staying in the security line for more than 1 hour I arrived and was presented by a women which firstly accused me being responsible for this conundrum she told me to to rebook it I tried to rebook my flight for the next day because I had a meeting for the week. I was confronted by an unpolite women, which told it wouldnt be possible to rebook, the only option would be to write a complain, which would been dealt after 1 month. So I had to buy another ticket. But the ticket for the next day costed me 380. In the following days I tried to phone the customer service again where they always referred me back to the ticket provider and they referred me to LOT. At the end they told me they could give 1 but I need to innitiate it by paying 12 which is the worst insolence I ever been put through. Not to speak about how they responded to my friendly request for help which was 2 pages long, they responded 1 minute directly after I send it in which they basically said they are sorry