Aero need to up their game they should do a benchmark which i think that would help them http://recruitmentupdate.com.ng/aero-contractors-recruitment-2020-a-detailed-guide/(opens in a new tab)
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Aero Contractors
Overall Value for Money
4
Seat and Cabin Space
4
Customer Service
n/a
In Flight Entertainment
3
Baggage Handling
5
Check-in Process
5
Meals and Beverages
n/a
Recommend Airline