Norwegian review by Haisam

I reserved 2 month a go for my mother in law with this airlines ( NORWEGIAN ) going back to Jordan because the waiting time in Copenhagen is only 2 hours so was very convenient , we arrive to MCO airport 4 hours before the flight to know the flight was delayed , we waited 2 hours for the counter to open and the person working said SORRY if you take this flight the other one you going to miss , ( from Copenhagen to Amman , they were very rude , very disrespectful , no value for cost inconvenient , even is there fault we asked to help us with another connection they said sorry nothing we can do , . we lost the value of the ticket + we have to pay $ 1100.00 extra to another reservation , for another day . not counting my mother in law she is almost 70 years old and she is sick ( diabetes , high blood pressure , etc . ) JUST ONE MORE THING ( I HAVE BEEN FLYING SINCE 1975 AND I TRAVEL 2 TO 3 TIME A YEAR , )