Qatar Airways review by Ankit 2016-09-29

Flew Qatar airways for the first time and had a great experience. Having seen its ratings, I had expected an outstanding 5-star experience but was a little disappointed with a few aspects. The seat was very comfortable with amazing legroom and backrest / headrest. The welcome amenities were also quite good and useful. However, the entertainment system technology needs a lot of thought - the right button on one of my copassenger's screen didn't work which left her with only 4/5 movie options and was very annoying. Even though they have a great selection, the hardware needs definite upgrade. The call attendant button or light button did not work on my seat's remote control. Also, I had multiple issues with air hostesses both on Mumbai-Doha and Doha-Atlanta leg. Even after the call attendant button was pressed, none of the air-hostesses paid attention on multiple occassions and I had to verbally call them while they were passing by in the aisle. I could see 3-4 other attendant lights switched on but nobody came by for ~10 minutes or so. Also, meal timings were really bad. After brunch at 11:30 AM, no food or snacks till 6 in the evening.