Passenger Review
Sunwing Airlines review by farnoosh
3 / 10
13 May, 2020 by farnoosh vranic
I was following up as I we have not received any updates from anyone since October 2019 after we returned from our disasters wedding. this is very concerning to me as the photographer was also supposed to send us a copy of the raw footage of the Wedding and he hasn’t and we are not able to get a hold of him. I am writing to express my deepest disappointment in the services provided during the wedding last week. Your resort does an amazing job of marketing services and upselling to more premium product. Knowing that this was our wedding, we placed our trust in you to deliver on the services that were said to be provided. Below is an insight to some of the larger discrepancies. On top of me going back and forth three days to the Riu Palace because they couldn't take a payment every couple hours I have to walk back to that Resort spoke to a gentleman by the name of angel because our wedding coordinator made it very adamant that everything has to be paid before the ceremony
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Sunwing Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline