Passenger Review

Norwegian review by Danielle

2 / 10

29 January, 2020 by Danielle Zumpano

Economy

HORRIBLE. Norwegian changed the time of my flight so it lands at 11:10PM which makes it too late to check in to my hotel. I call them immediately, they check for other flights, can't find any so basically tell me there is nothing they can do unless I want to cancel the trip. It's despicable. THEY changed the flight and now I have to eat the 150 euro I paid for the hotel and sleep in the airport or pay for another hotel with a late check-in. They won't even put me up for the night because the delay doesn't make it a new day. How scummy is that. I also flew with them last October, they give no food even for long overnight flights without an additional fee. My headrest was broken and they did nothing to fix it so I was uncomfortable for 8 hours. I should have known better than to book with them again. Whatever you do DO NOT FLY NORWEGIAN.

0

Comments

No comments yet, be the first to write one.

Norwegian

Norwegian

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline