I arrived 50 minutes before boarding for a domestic flight within Brazil. Normally this is plenty of time to pass security and get to the gate on a day other than a holiday. I was refused entry because I did not check in on an app 1 hour before boarding. I was there 50 minutes before boarding, I remind you. Any other airline would call you on an intercom, rush you to the gate, but this one? Forces you to buy another ticket. But, hey it's cheap at least.
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GOL
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
2
In Flight Entertainment
3
Baggage Handling
3
Check-in Process
1
Meals and Beverages
3
Recommend Airline