easyJet review by Adam

My plane was diverted from Basel to Zurich. This was not the fault of easyJet. Nor would I give them a bad review for that kind of problem. It is how they handled us post problem that was not acceptable and I would describe as horrible... and possibly negligent. I was left stranded in Zurich near midnight (not familiar at all with Zurich) and told to figure out how I would get to my destination on my own... just just "go catch a train" is what I was told and that is all they would say or do... I am still struggling to understand how they can drop you off in a different place and do nothing to help you get to your intended destination. Warning to all… if your flight has issues you can end up stranded... luckily, I was in a fairly safe location.