Lao Airlines review by c derro 2013-11-25

1 - Lao Airlines is not a safe company : 44 dead people few weeks ago with the aircraft crashing in Mékong river 2 - Lao Airlines is not a serious company and they don't mind about customers : i booked directly with them and they confirmed by email. The flight Schedule changed but they forget to send the update and i had to wait my flight 5 hours at the airport without any excuse or compensation from the company. 3 - they are not at the good technical level : no possible to review online your booking and no online checkin - if they had these standard features : i will have learn the flight update 4 - their staff are very slow for checkin at the airport and inefficient 5 - you don't feel safe on board But the good new is you can avoid Lao Airlines : many flights from thai, vietnamese, cambodia, malaysian airlines