Passenger Review

Qatar Airways review by Juerg

5 / 10

04 May, 2023 by Juerg Luzi

Economy

The space in economy is great, but unfortunately that's all the good I could see with Qatar Airways. Regarding airplanes, it should be mentioned that Qatar Airways picks up people in Zurich with the latest aircraft and brings them back again; but on the onward flights uses partly very old aircraft which are then no longer so comfortable. The entertainment program is very weak for a global airline. On the flight from Zurich to Doha everything was great and good; large screen and large selection of German movies. On the onward flight from Doha to Bangkok, however, the entertainment program was very, very, very poor. There was no program and no movies in German and in the settings could not be switched to the German language; for adults who speak English, this is still possible, but is also not comfortable and worthy of a global airline in the top places in rankings, but for children who can not speak English, this does not work at all and is absolutely unacceptable. I don't know what criteria you use for your rankings. Your result resp. your ranking is absolutely useless if the experiences of a trip with a family are so bad afterwards.

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Qatar Airways

Qatar Airways

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

2

In Flight Entertainment

1

Baggage Handling

4

Check-in Process

3

Meals and Beverages

1

Recommend Airline