WestJet review by Mirilyn

I booked a flight with West Jet for my daughter, and it was a complete disaster. They have offered no compensation notwithstanding that the flight was cancelled without warning, and notwithstanding that they refused to allow my daughter to board the flight on which they rebooked her. The cancellation and rebooking was not her fault, and she was forced to stay overnight in Toronto to await the next scheduled West Jet flight leaving at 9 am the next morning. I understand that delays and cancellations are part of travel, but a complete failure to offer any compensation in these circumstances is completely unforgiveable. I will not be travelling on West Jet unless I am completely desperate.