easyJet review by Antoine

On January 23rd 2019, as I was queuing up for check-in at Paris airport , I was imperiously asked by one of the security agents hired by easyJet to administer the proof that I would leave Israel within the following 3 months. The agent refused to have me check in without such a proof. She argued that this regulation had been put in place years ago and started yelling as I was insisting. I traveled to Israel more than 30 times and never heard about such a regulation. I was forced to book a flight online as I was about to miss my plane.I sent a request for clarification at easyJet customer service. The answer came almost two months later...asking me to contact an embassy! What sense of responsibility does this company have when it comes to the policies that it decides to put in place out of its own initiative? How does it answer for an aggressive staff that does not care about throwing customers in a state of panic and whether they miss their flight or not?