Sky Airline review by Zimu 2016-09-12

1. There are over 10 staffs and no one really speaks English. Considering it is an international airport located in the capital! 2. The staffs are not proffessional and provide wrong guidance. When we checked-in the desk was closed. The staff told us to bring the large luggage to pass the gate. Clearly, the officer refused to let us pass. Our time was wasted because of running back and forth. 3. The attitudes of staffs are rude. Since it was too late to catch the flight, we asked staffs to help us reschedule the flight. However, the attitude was rude. They were just keep telling us that we lost our ticket and asked us to repurchase the ticket. (But we already checked-in last night and stayed in the airport.) Moreover, wasting our time by arguing with us that we arrived too late. 4. The staffs were unwilling to call their manager when we requested. When they finally called their manager, all they did was discussing with each other how to avoid blame from their managers. 5. Finally, the manager came and rescheduled our flight in no time, even without asking further details. The result will be much better if the staffs were trained properly. Not recommend this airline!