Volaris review by Aura

Dont ever use them. Terrible service they need better management team and personell upfront. They 3 time that I pay for first class selected seats and they said that I didnt pay for either so ofcourse I'm going to be frustrated and cuss unprofessional on my behalf I know but 3 time that I had to repay for my whole flight. And we did and they knew we where coming to the flight and they still took off with out me and my 3 children. They are terrible people I had to pay again for them to take off and leave me and my family behind. Worst by farthest worst airline ever. Dont use them even if their flights are "cheaper" you end up paying the same for a different airline with better customer service. Volaris Is The WORST. For sure last time I'm using them ever they are the worst.