easyJet review by Annie

VERY VERY RUDE SCAMMING COMPANY. The customer service with easyJet is despicable. They are so rude and make it to where you cannot get your money back. I requested a refund because my flight was delayed and was informed that because it was not delayed 5 hours or more that I am not entitled to a refund. My flight was only delayed 4 HOURS 55 MINUTES. They don't care if there's a pandemic going on, if this disrupts my other flights and I would have to pay more to change them around or anything. And not once did someone say I apologize for the inconvenience or anything. All I got was major attitude and rudeness. I will never use them for anything and feel bad for anyone that has to deal with their very unprofessional demeaner. If I could give them negative stars I would.