Passenger Review
Sun Country Airlines review by Patricia
2 / 10
30 August, 2019 by Patricia Lee
Sun Country check-in lines were insane and ruined our travel plans. We had already checked in online and it took 3 hours to get checked in and then after that TSA was pretty quick. Sun Country literally closed the door in my face and told my husband and I we would have to wait to fly standby the next day. As I was running towards the door they closed it and never did they announce our names for the flight. There were other couples in our same situation at the door. It was as if we had never purchased a ticket for the flight. This is no longer the airline that was owned by Cambria. The lack of customer service, the fees for everything, and the inability to get you to your destination on time makes them a poor choice for anyone looking to get where they are going at a reasonable rate and with reasonable service. Never again!!!
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Sun Country Airlines
Overall Value for Money
Seat and Cabin Space
n/a
Customer Service
n/a
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
Meals and Beverages
n/a
Recommend Airline