Passenger Review

United Airlines review by Sunder

9 / 10

13 February, 2020 by Sunder Venkat

Business Class

Flew Business Class EWR-FRA end of December. Excellent in-flight services. 787-9 cabin was very comfortable and the staggered seating arrangement was wonderful. Flight crew had tendency to keep the Fasten seat belt light on most of the time, when there was no noticeable turbulence throughout the flight, and that light being on most of the time compromised services and any trip(s) to the Lav. Overall the ground and flight experience was wonderful.

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United Airlines

United Airlines

Overall Value for Money

4

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

4

Baggage Handling

5

Check-in Process

5

Meals and Beverages

5

Recommend Airline