Air Iceland review by Alessandro 2017-04-09

Arrived from CPH and flew from KEF to Akureyri, you must check-in in the baggage claim hall after you pick up your luggage, and that's still ok, but then you cannot move from there till you pass the security controls. But the security controllers arrived only 45 minutes later so with other passengers we wandered in the baggage claim hall like fools with nowhere to sit but the baggage belts cause no chairs were available. Finally we where admitted to the departure hall and could drink a beer but then when the flight was called we went to reach the gate and discovered that the gate was on the staircase and we had to stand 20 minutes with other passengers, many of them sitting on the stairs. Once on the plane, seat belts fastened, we waited more than one hour cause 1 passenger had to arrive from a delayed connection! Incredible! Icing on the cake: in Akureyri I collected a broken luggage.....