Passenger Review

Transavia review by shannon 2015-11-07

4 / 10

06 November, 2015 by ar

Economy

Transavia, is hands-down THEE worst airline I have ever flown (and I've flown in Cambodia)! BEWARE! The people at the check-in aren't even aware that they work for a subsidiary of AirFrance/KLM. I presented my AF frequent flyer card, and the woman says "Sorry, this is Transavia, not AirFrance". And they absolutely DO NOT have enough space for every passenger to bring one VERY legal-sized carry on. Mine was a $300 Samsonite that is a regulatory bag for carry-on; which is WHY I bought it from a Samsonite dealer!!! It weighed 6 kilos total, and I had to check it! So they randomly walk through the waiting gate and say "OH, OH, OH, you have to check that BIG bag! BUT hey it's for free, so aren't you lucky!" So, flyers beware... my advice, hide your bag when you're at the gate under the chairs, or they will force you to check it. I think they have a quota, "check 25% of the passengers' carry-ons... because we really do NOT have room for one carry-on per person". Crappiest airline ever! Total liars. Seriously?? How can the employees not even be aware that they work for KLM/AirFrance???

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Transavia

Transavia

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline