Qatar Airways review by Amena 2016-12-17

My husband and I and family friends were retiring back to London from Sri Lanka via Doha yesterday ( 16th Dec 2016 ) flew on flight number QR665 Sri Lanka to Doha... while the seats being cramped and the seat cushions seemed more than flat and worn despite the aircraft being still quite relatively new we could feel the poles and the seat plank ..I had most of the journey the passenger in front almost sleeping in my lap most of the journey..!! The only and only highlight that made my journey worth while was the wonderful crew .. I would like to give a special mention to all of them by their names.. Ghazala, Malika, Younghwa, Jennifer and the wonderful young man Bobo ..I was called by surprise to the galley and there was a plate beautifully decorated with fruit and cake... and we had our pictures taken which I will cherish forever..this crew made me smile when I was feeling really down esp when I am suffering with a semi paralysis of my face caused by Bell's Palsy.. Qatar Air all I can say at this point of my life is PLEASE take good care of your staff they are the spine and backbone that holds your company together today improve the air craft the rest will all fall into place.